FC Leather encourages all clients when needed to contact us regarding matching colours or seeking samples of colours before designing their items.
With any mobile device, Android, Apple, Tablet, Laptop or Desktop, resolution contrast will affect the true colour representation. With many new features of night-time mode, screen glare and easy reading, these can all affect the true representation of colours on screen.
FC Leather considers all of our client’s opinions and desires. If for any reason you are unhappy with your order, then please contact us where we will do everything possible to make you happy with your purchase. Please consider and be aware of the nature and terms of our business with items being Bespoke, Custom and Personalised. You cannot simply ask for a refund or exchange.
By following the sizing guide provided you will eliminate this from happening. If for any reason you feel like your item does not fit correctly, then please contact us where we will do our best and upmost to accommodate you.
With an ever-evolving Configurator we are always adding new lines ranging from colours, materials and components. If for any reason you don’t see what you require then simply contact us to arrange your requirements.
Absolutely! FC Leather prides itself on working directly with our clients to meet their desires and requirements to create any items.
Here at FC Leather we support and embrace all of our clients. With many companies having an in-depth term of condition policy, we guarantee a simple ethos on supporting all of our clients, whether it’s a new purchase or one that is 20 years old. If you require support then please contact us. We take each and every individual case and look to rectify and support any problems with our handmade goods.
If we haven’t quite answered your question, please get in touch and we’ll do our best to resolve your query.
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